1. What this website is

This website is a lead generation and referral website for emergency plumbing help in Philadelphia, PA. Its job is to take your description of a plumbing problem, and connect you with an independent local plumbing service provider who may be able to help. This website does not perform plumbing work itself, and the people who operate this website are not your plumber.

2. Who does the plumbing work

Plumbing work is done by independent service providers. They are not employees of this website. Each provider runs its own business, sets its own prices, and is responsible for its own licensing, insurance, permits, work quality, and warranty terms. If you hire a provider, your contract is with that provider, not with this website. Ask the provider for its licence and insurance details, and check them before you agree to any work.

3. If you have a safety emergency

If anyone is in danger, call 911 first. If you smell gas, leave the building and call 911 or your gas utility from a safe place. If water is reaching electrical outlets, a panel, or appliances, do not touch them and do not stand in the water. This website is not an emergency service and cannot dispatch police, fire, or utility crews.

4. How requests and calls work

When you call or send a form, you give us permission to use the details you shared to respond to your request and to pass the request to a service provider. Calls to numbers shown on this website may be routed through a call tracking service, and may be recorded and monitored for call quality, routing, and record keeping. Phone numbers shown on this website may be call tracking numbers, not the direct number of a provider. Your phone carrier may charge you for calls or texts under your own plan.

5. Prices, quotes, and availability

Any cost range or guidance on this website is general information only. It is not a quote, and it is not a promise of a final price. A provider can only confirm scope and price after inspecting the problem. This website does not set a provider final price, and it does not guarantee that a provider will be available at a specific time, or in a specific neighbourhood, or that a provider will accept your job. Arrival times and availability are set by the provider who responds to you.

6. Your responsibilities

• Give accurate details about the problem, the property, and how to reach you.
• Use this website only if you are 18 or older, or you have authority to request work for the property.
• Check the provider licence, insurance, quote, and warranty terms before work starts.
• Approve the scope and price with the provider before work starts, and get that agreement in writing from the provider.
• Pay the provider under the terms you agree with that provider.

7. Rules for using this website

• Do not send false, prank, or misleading requests.
• Do not use this website for anything unlawful.
• Do not copy, scrape, or bulk download the content of this website without written permission.
• Do not try to interfere with how this website, its forms, or its phone routing works.

8. Website content and ownership

The text, layout, and other content on this website belong to the operator of this website or to the people who gave permission for its use. You may read and print pages for your own personal use in arranging plumbing help. You may not reuse the content for a competing website or business without written permission.

9. Links and other businesses

This website may link to other websites, such as a provider, a utility, or a city resource. Those websites are run by other parties, with their own terms and privacy rules. This website is not responsible for their content, their prices, or their work.

10. No warranties from this website

This website is provided as is. We work to keep the information on it accurate and current, but we do not promise that every page is complete, free of errors, or available at all times. This website does not warrant the work, advice, pricing, or conduct of any service provider you are connected with. Any warranty for plumbing work must come from the provider who does that work.

11. Limit of liability

To the fullest extent permitted by Pennsylvania law, the operator of this website is not liable for work performed by a service provider, for a provider delay or failure to arrive, for a provider price or quote, or for damage that results from plumbing problems at your property. Nothing in these terms limits liability that cannot be limited under applicable law.

12. Privacy

How we collect, use, and share information is covered in our Privacy Policy. By using this website, you also agree to that policy.

13. Changes to these terms

We may update these terms from time to time. When we do, we will change the Last updated date at the top of this page. Your continued use of this website after an update means you accept the updated terms.

14. Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania, United States.

15. Contact us

Questions about these terms: reach us through the Contact Us page on this website, or call the phone number shown on this website.